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Ohio Department of Insurance Activates Surprise Billing Arbitration Portal


ODI, in partnership with an outside vendor Maximus Federal, has now activated the portal where physicians can arbitrate certain out-of-network payments should they not receive an agreeable reimbursement from the insurer.

This process applies to claims from state-regulated health plans as a result of legislation that passed at the end of 2020 and became effective in January of 2022. The process related to federally-regulated plans is still pending legal challenges.

> Read ODI Surprise Billing Overview 

> Visit ODI Arbitration Portal 

> View ODI Arbitration Portal User Guide


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