Telehealth FAQ

Disclaimer: These FAQ’s are based on the rules in effect only for the duration of the COVID-19 emergency. They are for general informational purposes only and should not be construed as authoritative legal or consultative advice. Also, the emergency rules are subject to change based on fluid developments concerning the coronavirus.


Technology, Process & General Telehealth

None at this time.




Documentation & Coding

None at this time.




Ohio Medicaid

None at this time.




Telehealth Vendors & Resources

There are many questions at all levels of telehealth services and it takes time to thoroughly explore all the options. Just as the OSMA believes there is not a ‘one size fits all’ choice for an electronic health record (EHR) system for all practices, we believe the choice for choosing a telehealth vendor is at the discretion of each practice. The list below provides information entirely self-reported by vendors and has not been confirmed or vetted in any way by the Ohio State Medical Association. When looking for a telehealth option we suggest that you work closely with your EHR vendor.

None at this time.