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Ohio Medicaid Changes Coming: Important Updates & Training Reminders


The Ohio Department of Medicaid (ODM) is in the process of major administrative and program updates and changes. Many of these will directly impact physician practices. Earlier this week, ODM provided the following information and training opportunities to ensure you are up-to-date on what you need to do and know.

Registration is now open for the PNM module training!

Provider Network Management (PNM) training sessions begin on October 24 in preparation for exciting changes coming on December 1. Registration is available now in the Learning Management System (LMS), Absorb. The training schedule has been posted and is available on the Next Generation website.  

Training module topics will include the following: 

  • Self-service Hospice. 
  • Fee-for-service and Managed Care Claims Submission (Dental, Institutional, and Professional). 
  • Fee-for-service and Managed Care Prior Authorization Submission. 
  • Fee-for-service and Managed Care Eligibility Inquiry. 
  • Fee-for-service and Managed Care Claims Inquiry. 
  • Fee-for-service and Managed Care Provider Financials/Remittance Advice. 

Next Generation of Ohio Medicaid Refresher Training 

If you were unable to attend training for October 1 launch topics—sign on and setup, new enrollment, updates and re-validations—virtual refresher sessions are happening now through October 27. Visit the October training schedule to view specific sessions available. In addition, Stage Two training resources—job aids, desk reference guides, online tutorials—can be accessed at:

LMS Registration 

In preparation for the December 1 launch, we are offering a variety of training options including self-paced, virtual, and in-person training options. Absorb, the Learning Management System (LMS), is where you will access the self-paced training and sign up for the virtual and/or in-person sessions. If you do not have an account in the LMS, it’s important that you create one to ensure you have access to all training sessions, answer forms, and a variety of PNM resources. Access the job aid and follow the steps to create your account and register for training. 

For more information 

To learn more about the PNM module and Centralized Credentialing, visit the PNM and Centralized Credentialing page on the Next Generation website.

If you are experiencing any technical issues accessing the PNM module or have specific questions, please contact Medicaid’s Integrated Help Desk (IHD) at 800-686-1516 or The IHD is open Monday-Friday, 8 a.m.-4:30 p.m. Eastern time. 


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